Return & Refund Policy

Last updated: 1/14/2026

Important Notice

Please read this policy carefully before returning any items. Due to the nature of products, our return policy has specific conditions.

1. Overview

At AnamIndia, we want you to be completely satisfied with your purchase. This Return & Refund Policy outlines the conditions under which we accept returns and process refunds.

We carefully inspect all products before shipping, but if you receive a damaged or incorrect item, we're here to help.

2. Return Eligibility

✅ Eligible for Return

  • Damaged products upon delivery
  • Incorrect products shipped
  • Manufacturing defects

❌ Not Eligible for Return

  • Products that have been show signs of use
  • Change of mind or accidental orders
  • Products damaged after delivery due to customer handling
  • Digital products (once accessed)
  • Products purchased more than 7 days ago

3. Return Timeframe

7-Day Return Window: You have 7 days from the delivery date to request a return for eligible items.

Contact Period: Please contact us within 2 days of delivery for damaged or incorrect items.

4. Return Process

1

Contact Customer Service

To contact us, use the WhatsApp or text number provided in your order confirmation

2

Receive Return Instructions

We'll provide you with a return authorization and shipping instructions.

3

Ship the Item

Package the product securely and include the return authorization slip.

4

Receive Refund or Replacement

Once we receive and inspect the item, we'll process your refund or send a replacement.

5. Refund Policy

Full Refunds

  • • Damaged products
  • • Incorrect items shipped
  • • Manufacturing defects

Partial Refunds

  • • Minor damages (case by case)

Refund Processing Time

  • Bank Transfers: 7-14 business days after return processing

6. Shipping Costs

Customer-Paid Return Shipping

Return shipping costs must be borne by the customer

7. Replacements

In many cases, we can send a replacement product instead of processing a refund. This is often faster and ensures you get the product you wanted.

Replacement Options

  • • Same product in new condition
  • • Alternative format if available
  • • Different product of equal value (with customer approval)

8. International Returns

Please contact us before shipping any international returns for specific instructions and potential customs documentation requirements.

9. Non-Returnable Items

  • •Digital content - Once accessed or downloaded
  • •Gift cards - Non-refundable
  • •Personalized Products - Customized with names or messages
  • •Sale items - Clearly marked as final sale

11. Policy Updates

We may update this Return & Refund Policy from time to time. The updated version will be indicated by an updated "Last revised" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.

Thank you for shopping with AnamIndia. We're committed to ensuring your satisfaction with every purchase.